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Our Privacy Commitment

Information regarding Nova Ford’s privacy practices
This document describes Nova Ford’s policy regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites.

This website may contain links to other sites. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.

Normal web site usage
The only information we collect and store during normal web site usage is the name of your internet service provider, the web site that referred you to us, the pages you request and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, email address or phone number.

Collection of personally identifiable information
There are instances where Nova Ford requests personally identifiable information to provide the web site visitor with a service or correspondence (for example, promotions and mailed brochures). This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Nova Ford and is used to fulfill your request. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used by Nova Ford to improve the services we provide you. It is never provided to any other company for that company's independent use.

For further information regarding Nova Ford’s handling of your personal information or to request a copy of Nova Ford’s Privacy Policy or information we hold about you, please contact The Privacy Policy Officer, 1 Spitfire Court Caboolture, Qld, 4510 or telephone 07 5428 9900.

Use of “Cookies”
Nova Ford uses a technology called “cookies” to optimize your on-line experience. The use of cookies is an industry standard, and you'll find cookies at most major web sites. A cookie is a small data element stored by your web browser on your computer system.

If selected by you, Nova Ford will store your username and password in a cookie to enable you to be automatically logged in when you return. Nova Ford cookies do not store your email address or other personal information about you.

Nova Ford’s Internet Services
To use Nova Ford’s Internet Services, such as Nova Ford, the On-Line Shop, literature requests, etc., we may require a certain amount of personally identifying information (examples are: name, credit card number, vehicle identification number, address, business name, etc.) that we can use to verify you as a Nova Ford Customer (or to meet your request). We use this information to identify and access data in the existing relationship we have with you to provide you with the requested services. We request electronic mail addresses (email) as an alternate means of contacting you.

Electronic mail sent to us that contains personal information
Internet users may decide to send Nova Ford personally identifying information, for example, in a message containing information about your Nova Ford product or service. Nova Ford will only use this information to identify the user as a Nova Ford customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the email.

We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.